FAQ

How can I contact your customer support team?

If you have any further questions, or concerns, or need assistance, our friendly customer support team is here to help. You can reach us by visiting the "Contact Us" page on our website or by sending an email to [divinewaters57@gmail.com] We strive to respond to all inquiries promptly.
Do you offer wholesale or bulk ordering options?

We offer wholesale and bulk ordering options for specific products. If you are interested in placing a wholesale or bulk order, please get in touch with us with your specific requirements, and we will be happy to assist you with pricing and availability.
How should I properly care for my candles and wax melts?

To ensure the best experience and longevity of your candles and wax melts, we recommend the following care tips: Trim the wick to about ¼ inch before each use to promote a clean burn and prevent excessive soot. Allow the candle to burn for a sufficient amount of time during each use, ensuring the entire top layer of wax melts evenly. Keep the candle away from drafts, flammable objects, and out of reach of children and pets. When using wax melts, follow the instructions provided with your wax warmer or melter for safe and effective use.